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OHQ's records are enough proof of a cost that is payable unless they are shown to be inaccurate. Client will certainly utilize its affordable efforts to notify OHQ of any type of invoice dispute within fourteen (14) days of invoice of a billing, complying with the process detailed in Section 15. If Customer disputes a billing, the billing needs to remain to be paid on time nevertheless OHQ will credit or reimburse Customer if it is later on fairly established by OHQ or according to the disagreement resolution process laid out in Section 15 that the billing was inaccurate and the Customer is entitled to a debt or refund.

Such revisions may include, without limitation, modifications to the quantities of the Membership Fees or Use Costs for OHQ Paid Services, modifications to the usage allowances consisted of in the Rates Plans, and discontinuation of Pricing Plans. (a) Each such modification will certainly take effect after affordable development written notice is given to Consumer (for instance, by being posted to the OHQ Website), other than that any type of such revision that impacts a Selected Paid Solution will put on Consumer beginning at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ gives notice of such modification to Customer based on Area 16.8.

If Consumer does not end its usage of any damaged Selected Paid Service before the reliable day of such modification, Consumer will certainly be deemed to have consented to such alteration with regard to such Selected Paid Service. (b) If a Rates Strategy selected by Consumer is terminated, OHQ will provide Customer with affordable development notification of no less than thirty (30) days and Client will certainly be provided the alternative of picking a brand-new Prices Plan from then-current prices strategies used by OHQ.

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For evasion of question, this paragraph does not apply to adjustments to the Price Checklist, which are dealt with in Section 7 (virtual reception solution).1. Consumer stands for that all info given by Client and its customers to OHQ (including, without limitation, all get in touch with info and information concerning Client's Charge card) is accurate, up-to-date and total at the time it is supplied to OHQ

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Client must whatsoever times abide by all laws, regulations, requirements and codes suitable about its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Client will certainly not use any type of OHQ Offerings to participate in, or to motivate or help others to participate in, any illegal or fraudulent tasks.

If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Consumer will certainly sustain the appropriate Membership Cost for the brand-new Paid Solution Term (the ""). The reliable date of such termination will certainly be either (i) the Asked For Discontinuation Day, or should Client not state a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Client terminates according to this Section 10.1(b): (i). The Subscription Costs that have been pre-paid will be kept and the OHQ Offerings offered to Consumer up until the last day of the Final Paid Service Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra balance of the Prepaid Use Credit history will be kept by OHQ for future use by Client if Customer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be liable whatsoever for answering calls, taking or delivering messages, or performing any type of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Providers, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Details accumulated by OHQ from Client and its customers may be used, divulged and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Web Site ("") and as may be changed every now and then.

The Controller thus assigns the Cpu with regard to handling activities undertaken in the training course of the arrangement of assistant solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the following obligations: The Processor will follow the relevant Data Protection Regulations and should: (a) just act on the composed instructions of the Controller and ensure those acting under their authority do the same; (b) make sure that individuals refining the information are subject to a task of self-confidence; (c) use its finest endeavours to safeguard and shield all personal data from unauthorised or illegal processing, consisting of (but not restricted to) unintended loss, devastation or damage; (d) ensure that all processing fulfills the needs of the GDPR and related Information Security Regulation; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any kind of desired changes worrying Sub-Processors; they implement a composed agreement consisting of the very same information protection obligations as established out in these Terms; recognize that any type of failing for the Sub-processor to abide by the Data Protection Regulation, the Processor continues to be totally reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and enabling data topics to exercise their legal rights under the Information Defense Regulations.

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The Controller will perform ample and appropriate onboarding and due persistance checks for all Cpus, with a full assessment of the required Data Security Regulation needs. The Controller will verify that the Cpu has appropriate and recorded procedures for information violations, information retention and information transfers in position. The Controller shall get proof from the Processor regarding the: (a) confirmation and reliability of the staff members made use of by the Cpu; (b) any type of certificates, certifications and policies as referred to in the onboarding process; (c) technical and operational procedures made use of in protecting the Personal Information; and (d) treatments in place for enabling information based on exercise their legal rights, consisting of (yet not restricted to), subject access requests, erasure & correction treatments and limitation of handling procedures.