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Who Has The Best Live Virtual Receptionist

Published Jul 18, 24
6 min read


OHQ's records are sufficient evidence of a cost that is payable unless they are shown to be incorrect. Customer will utilize its sensible efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, complying with the procedure detailed in Area 15. If Consumer disagreements an invoice, the billing needs to proceed to be paid in a timely manner however OHQ will attribute or refund Client if it is later on fairly established by OHQ or pursuant to the disagreement resolution process outlined in Area 15 that the invoice was incorrect and the Client is qualified to a credit or reimbursement.

Such revisions may consist of, without restriction, changes to the quantities of the Registration Costs or Use Costs for OHQ Paid Providers, modifications to the usage allocations consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such modification will work after reasonable advancement created notification is supplied to Client (for instance, by being posted to the OHQ Internet Site), except that any such alteration that affects a Selected Paid Solution will relate to Customer starting at the beginning of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notification of such alteration to Customer according to Area 16.8.

If Customer does not terminate its use any type of affected Selected Paid Solution before the efficient date of such alteration, Customer will certainly be deemed to have accepted such modification with regard to such Selected Paid Service. (b) If a Prices Plan picked by Customer is stopped, OHQ will certainly provide Customer with sensible advance notification of no less than thirty (30) days and Client will be offered the option of selecting a brand-new Prices Plan from then-current prices strategies supplied by OHQ.

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For evasion of uncertainty, this paragraph does not put on changes to the Cost List, which are dealt with in Area 7 (virtual receptionists).1. Client represents that all details offered by Consumer and its customers to OHQ (including, without constraint, all get in touch with info and information regarding Customer's Credit report Card) is exact, current and total at the time it is supplied to OHQ

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Consumer needs to whatsoever times abide by all regulations, laws, standards and codes relevant about its use of OHQ Offerings and the Client's supply of its item and services to its customers. Client will certainly not use any OHQ Offerings to take part in, or to urge or assist others to participate in, any type of illegal or illegal tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Customer will incur the appropriate Membership Cost for the new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Requested Discontinuation Date, or must Customer not state a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Client terminates pursuant to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be kept and the OHQ Offerings offered to Client until the last day of the Final Paid Solution Term (subject to reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit report will be maintained by OHQ for future usage by Customer if Client decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will not be accountable by any means for answering calls, taking or supplying messages, or carrying out any type of various other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ may need that Client pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details collected by OHQ from Customer and its callers might be used, disclosed and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Internet Site ("") and as might be changed from time to time.

The Controller hereby appoints the Processor with respect to handling activities carried out during the arrangement of assistant services. OHQ and Consumer acknowledge and agree that the Cpu undergoes the following responsibilities: The Processor shall abide by the relevant Data Protection Laws and must: (a) just act on the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) ensure that individuals processing the information go through a task of confidence; (c) utilize its best endeavours to guard and protect all personal data from unauthorised or unlawful processing, including (but not restricted to) accidental loss, destruction or damages; (d) make sure that all processing satisfies the demands of the GDPR and relevant Information Protection Regulation; (e) guarantee that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any designated modifications worrying Sub-Processors; they apply a written contract including the very same data security responsibilities as set out in these Terms; understand that any type of failure on the component of the Sub-processor to abide by the Data Defense Regulation, the Cpu remains totally liable to the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in providing subject gain access to and permitting data subjects to exercise their legal rights under the Information Defense Laws.

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The Controller will accomplish adequate and proper onboarding and due diligence checks for all Processors, with a full evaluation of the mandatory Information Security Regulation demands. The Controller shall verify that the Processor has adequate and recorded procedures for data violations, data retention and information transfers in area. The Controller shall acquire evidence from the Cpu regarding the: (a) confirmation and dependability of the staff members used by the Cpu; (b) any kind of certifications, accreditations and plans as described in the onboarding procedure; (c) technical and functional actions used in guarding the Personal Information; and (d) treatments in position for allowing information based on exercise their legal rights, including (yet not restricted to), subject access requests, erasure & rectification treatments and restriction of handling actions.

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